Website policy
Terms & Conditions
Last updated: September 9, 2026
Menu & prices
Menu items, prices, availability and photos are for website presentation and may change. Please confirm current price and availability before payment.
Orders
Website orders are sent to WhatsApp for confirmation. An order is not considered confirmed until Cozy Cup responds and confirms the details.
Delivery
Delivery area, delivery charges and estimated time depend on the current service area and order. These details should be confirmed on WhatsApp.
Custom requests
Special instructions are subject to ingredient availability and preparation capacity.
Website use
Do not submit false, abusive or unlawful information through the website forms.